The travel company community was, fairly truthfully, devastated by this. Many businesses that didn’t adapt rapidly sufficient needed to shut their doorways. They have been travel agents in each sense of the word as a result of they had been brokers of travel distributors.Their income got here from the commissions earned from selling travel merchandise. However, when airline commissions have been reduce and capped within the Nineteen Nineties — unhappy face! — the primary revenue base for travel agents disappeared.

Helloworld Travel is an instance of a franchised travel agency, giving brokers access to inner techniques for product and bookings. While most point-to-point travel is now booked online, traditional brokers concentrate on niche markets corresponding to company travel, luxury travel, cruises, complicated and important journeys, and specialty journeys. Examples embrace StudentUniverse and STA Travel, which concentrate on youth travel, or CWT, which caters to corporate travel. Many use telecommuting to scale back overhead or present concierge providers. Agents can act as “travel consultants” with flawless knowledge of destination regions and concentrate on matters like nautical tourism or cultural tourism.